Effective Date: 2 July 2025

Terms of use

  • 1. Introduction

    These Terms of Use (“Terms”) govern your access to and use of Heartfelt (the “Service”), operated by Heartfelt Cards Ltd (“we”, “us”, or “our”), a company registered in England and Wales under company number 16558315 and with registered office at First Floor, Swan Buildings, 20 Swan Street, Manchester, United Kingdom, M4 5JW.

    By accessing or using our Service, you agree to be bound by these Terms. If you do not agree, you must not use our Service.

  • 2. Use of the Service

    You agree to use the Service for lawful purposes only and in accordance with these Terms. You must not:

    • Use the Service in any way that breaches any applicable laws or regulations
    • Transmit or upload viruses, malicious code, or harmful content
    • Attempt to gain unauthorised access to our systems or other users' accounts
    • Use the Service to infringe the rights of any third party

  • 3. User Accounts

    You may need to register an account to access certain features. You must provide accurate and complete information and keep your login credentials secure. You are responsible for all activity under your account.

  • 4. Intellectual Property

    All content, trademarks, logos, and intellectual property within the Service are owned by or licensed to Heartfelt Cards Ltd, unless otherwise stated. You may not copy, modify, distribute, or create derivative works without our prior written consent.

  • 5. Fees and Payments

    If applicable, pricing for the Service will be clearly displayed prior to purchase. All payments must be made in accordance with our billing terms. Failure to pay may result in suspension or termination of your account.

  • 6. Termination

    We reserve the right to suspend or terminate your access to the Service at any time, without notice, if you violate these Terms or engage in conduct that could harm us or other users.

  • 7. Disclaimer of Warranties

    The Service is provided on an “as-is” and “as available” basis. We make no warranties or guarantees regarding the availability, accuracy, or reliability of the Service. Use of the Service is at your own risk.

  • 8. Limitation of Liability

    To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or goodwill, arising from your use of the Service.

  • 9. Third-Party Services

    The Service may contain links or integrations to third-party services. We are not responsible for the content, policies, or practices of any third-party websites or services.

  • 10. Changes to These Terms

    We may update these Terms from time to time. Changes will take effect when posted on this page. Continued use of the Service after any changes indicates your acceptance.

  • 11. Governing Law

    These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

  • 12. Contact Us

    If you have any questions about these Terms, please contact us at:
    Heartfelt Cards Ltd
    Email: support@heartfelt.cards
    Address: First Floor, Swan Buildings, 20 Swan Street, Manchester, United Kingdom, M4 5JW